Institute of Customer Experience Management (ICEM) Manipal Global in association with Indian Institute of Management (IIM) Indore offers 15-month Post Graduate Program in Business Management (PGPBM). Admission 2014 July 2014 Batch. Who is eligible? Engineers / MCA / Statistics / Science graduates with Mathematics Specializations Offered Data Mining and Business Intelligence Data Warehousing - I. ETL Process, II. Various types of Databases and Structures Measures & Metrics, KPIs & MIS Introduction to few well-known BI, Reporting Tools Analytics Foundations Acquisition Retention / Churn Management / Loyalty Management Cross sell / Up sell Risk Assessment CLTV & profitability increase Customer experience , satisfaction and service Analytics Methods & Applications Analytics Tools and Techniques Program Fee Rs 6.76 lacs (includes tution fee, course materials, campus visit to IIM Indore, field trips , boarding, lodging, transportation and taxes) How to apply? Detailed Eligibi
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